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EPAM

41 University Drive, Suite 202, Newtown, PA 18940

Salesforce lists EPAM with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. It holds a 4.9-star average over 228 AppExchange reviews. AppExchange records 758 completed projects, and 2,034 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.

Visit epam.com AppExchange listing Agentforce Commerce Competency Cloud Expert
Expert
Commerce competency
4.9
Average rating
228
Client reviews
758
Projects completed
2,034
Certified experts

At a glance

Commerce competencyCloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency
Headquarters41 University Drive, Suite 202, Newtown, PA 18940
Geographic focusUnited States (41 states), Canada (5 provinces), International (59 countries)
LanguagesDutch, English, French, German, Danish, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, and Traditional Chinese
Salesforce credentials1,428
Websiteepam.com

Product competencies

Salesforce recognizes EPAM in 8 product competencies, each at Cloud Expert or Cloud Accredited level.

Industry competencies

Competency levels are assigned and published by Salesforce, not by WISLR.

Featured work

10 case studies and resources EPAM highlights on its AppExchange listing. Each link goes to the partner's own write-up.

  1. Salesforce Service Agent AI Coach

  2. EPAM’s Salesforce + Contentstack Composable Commerce Accelerator

  3. EPAM’s Digital Fashion Concierge, Powered by Salesforce & OpenAI

  4. EPAM's Gamified Salesforce Loyalty Management Solution

  5. EPAM + Salesforce Net Zero

  6. Salesforce Managed Services

  7. Reimagining the Direct-to-Consumer Model for AmeriLife

  8. Delivering a Virtual Health Solution in Eight Days for Clover Health

  9. Service Transformation for UK’s Largest Integrated Retail & Flexible Payments Provider

  10. How EPAM & Salesforce Drive Digital Transformation

What clients say EPAM does well

WISLR read 60 of the 228 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.

  1. Long-term team continuity

    Reviewers with engagements running from one to six years repeatedly note keeping the same people on their projects, with several describing contract structures arranged specifically to retain project staff year round.

  2. Deep bench staffing

    Clients describe flexible resourcing across time zones, quick vetting and onboarding of replacement developers, and access to specialists for hard-to-find problems, including proactive swaps when individuals underperform.

  3. Architectural pushback

    Multiple reviewers say the firm questioned initial plans and constructively challenged decisions, refining rough ideas into stronger designs on Sales Cloud, CPQ, and financial services projects.

  4. Multi-cloud delivery range

    Reviews cover Sales, Service, Experience, Marketing, and Financial Services Cloud alongside CPQ and MuleSoft integration work, for financial services, manufacturing, automotive, healthcare, and retail clients, often combined within a single engagement.

Recurring themes multi-year engagementsflexible staffingmulesoft integrationsfinancial servicesmanaged servicesenterprise rollouts

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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.