Boulder, North America
Publicis Sapient is a Salesforce consulting partner holding the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. Clients rate it 5 out of 5 across 202 AppExchange reviews. AppExchange records 459 completed projects, and 1,410 certified experts. It also holds Expert-level competencies in Agentforce, Agentforce Marketing, and Agentforce Sales.
At a glance
| Commerce competency | Cloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency |
|---|---|
| Headquarters | Boulder, North America |
| Geographic focus | United States (45 states), Canada (4 provinces), International (33 countries) |
| Languages | Dutch, English, Finnish, French, German, Danish, Italian, Spanish, and Arabic |
| Salesforce credentials | 1,160 |
| Website | publicissapient.com |
Product competencies
Salesforce recognizes Publicis Sapient in 8 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Cloud Expert
- Agentforce Commerce Cloud Expert
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Data 360 Cloud Expert
- Platform Cloud Expert
- Analytics Cloud Accredited
Industry competencies
- Media Cloud Expert
- Financial Services Cloud Accredited
- Healthcare and Life Sciences Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
Featured work
9 case studies and resources Publicis Sapient highlights on its AppExchange listing. Each link goes to the partner's own write-up.
How Asda improved their global engagement
How Pandora optimized their Salesforce Commerce Implementation
How L’Oréal Boosted Sales with a New Commerce Platform
How a Leading Pharmaceutical Company Increased Their Competitive Positioning
How a New Business Unit Streamlined Lead Management to Close More Deals
What is Composable Commerce
The Future of Retail’s Frontline
Composable (Headless) Commerce Solutions
Data Cloud & Customer 360
What clients say Publicis Sapient does well
WISLR read 59 of the 202 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Public sector delivery
City 311 programs with mobile apps, county health and human services intake, state regulatory boards, and disaster recovery agencies recur throughout, with reviewers crediting the team for reconciling large, conflicting groups of government stakeholders into one set of requirements.
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Licensing system rebuilds
Multiple state agencies describe replacing aging license application and regulatory management systems, including data migration off archaic platforms and work alongside third parties such as BasicGov.
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Budget and schedule record
Reviewers across public sector, retail, and financial services report projects finishing on time and on or under budget, including one delivered roughly twenty thousand dollars under estimate on a short timeline.
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Multi-role consultants
Clients repeatedly note that individual team members combine business analysis, project management, and hands-on technical skill, backed by a deep bench of specialists across disciplines when projects need reinforcement.
Recurring themes public sector311 systemslicensing platformsservice cloudon-budget deliverycommunity portals
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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.