Palm Coast, FL
Salesforce lists Coastal with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. It holds a 5-star average over 558 AppExchange reviews. AppExchange records 1,354 completed projects, and 620 certified experts. It also holds Expert-level competencies in Agentforce, Agentforce Marketing, and Agentforce Sales.
At a glance
| Commerce competency | Cloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency |
|---|---|
| Headquarters | Palm Coast, FL |
| Geographic focus | United States (50 states), Canada (5 provinces), International (10 countries) |
| Languages | English, French, and Spanish |
| Salesforce credentials | 554 |
| Website | coastal.us |
Product competencies
Salesforce recognizes Coastal in 9 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Cloud Expert
- Agentforce Commerce Cloud Expert
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Analytics Cloud Expert
- Data 360 Cloud Expert
- Platform Cloud Expert
- Slack Cloud Accredited
Industry competencies
- Education Cloud Expert
- Financial Services Cloud Expert
- Healthcare and Life Sciences Cloud Expert
- High Tech Cloud Expert
- Manufacturing Cloud Expert
- Nonprofit Cloud Expert
- Professional Services Cloud Expert
- Public Sector and Government Cloud Expert
- Engineering, Construction and Real Estate Cloud Accredited
- Media Cloud Accredited
- Travel, Transportation and Hospitality Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
Featured work
8 case studies and resources Coastal highlights on its AppExchange listing. Each link goes to the partner's own write-up.
The Ultimate Guide to Salesforce Data Cloud
Free Virtual Workshop: Data Strategy Lab
Customer Reviews on G2
Customer Success Stories
2026 ISG Provider Lens™ Salesforce Ecosystem Partners Report
Coastal's 2026 AI Research Report
Let's Connect at Dreamforce 2026
Top Takeaways from the Demystifying Agentforce Webinar
What clients say Coastal does well
WISLR read 60 of the 558 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Discovery-led scoping
Reviewers repeatedly credit the team with questioning and absorbing the client's operations, terminology, and goals before proposing anything, including a structured discovery process cited in a higher education deployment. Several note the resulting builds matched how their teams actually work rather than a generic template.
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Multi-year account continuity
Many clients report relationships running two to five years with the same named consultants, describing coworker-level familiarity with their orgs. Ongoing engagements span managed support, technical debt reduction, and successive project phases.
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Revenue Cloud and CPQ depth
A telecom client details Coastal running CPQ production support and a Revenue Cloud build in parallel, and other reviews cover CPQ for manufacturers, Manufacturing Cloud rollouts, and Conga CLM work. Reviewers single out the architectural judgment behind quoting and billing decisions.
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Mission-sector program builds
Nonprofits describe program tracking, fundraising, and volunteer systems, including a multi-agency data sharing project with no existing blueprint, while public sector reviews cover federal contact center delivery on Government Cloud with MuleSoft. Reviewers in these sectors note the team handled domain nuances specific to nonprofit and government work.
Recurring themes long term partnershipdiscovery processrevenue cloud cpqnonprofit programspublic sector deliverymanufacturing cloud
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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.