Refund Policy
Effective date: June 3, 2026
Last updated: June 3, 2026
This Refund Policy (the “Policy”) applies only to the $10 SEO service offered by WISLR (“we”, “us”, or “our”) at wislr.com/10-dollar-seo. It does not apply to any other WISLR service, consulting engagement, subscription, or product. Refunds for other WISLR services are governed by the separate engagement agreement or order form signed for that work.
By purchasing the $10 SEO service, you (“you”, “the buyer”, or “the customer”) agree to the terms of this Policy. This Policy supplements, and does not replace, our Terms of Service and Privacy Policy.
1. Customer-satisfaction guarantee
We offer a customer-satisfaction guarantee on every $10 SEO keyword research report. If the report you receive is not to your satisfaction, for any reason, you are entitled to a full refund of the $10.00 USD purchase price. You do not need to provide proof or justify your request.
2. How to request a refund
To request a refund, send an email to [email protected] from the email address used to place your order. Please include:
- The Stripe receipt number, or the email address used at checkout
- A brief note about what was not to your satisfaction (optional but appreciated, to help us improve)
A simple statement such as “I’d like a refund on my $10 SEO report” is sufficient to start the refund process.
3. Refund processing time
We will process your refund request within 24 hours of receiving it. “Processing” means we will initiate the refund through Stripe, our payment processor, within that 24-hour window.
After we initiate the refund, the credit will appear on your original payment method according to your card issuer’s or bank’s standard settlement timeline. For most credit and debit cards in the United States, this is typically 5 to 10 business days from when the refund is initiated. Settlement times outside the United States, or for non-card payment methods, may vary; please contact your card issuer or bank for their specific timeline.
4. Refund method and currency
All purchases of the $10 SEO service are denominated in United States dollars (USD) and processed through Stripe.
- Refunds are issued in USD to the original payment method used at checkout. We do not issue refunds to a different card, bank account, or payment method, and we do not issue cash or store-credit refunds.
- WISLR does not store your full payment card details. Stripe processes and stores card data in a PCI-DSS-compliant environment. For more on how Stripe handles card data, see stripe.com/privacy.
- Any foreign-currency conversion fees, foreign-transaction fees, or other bank fees that were charged by your card issuer or bank at the time of purchase are determined by your card issuer or bank, not by WISLR or Stripe, and may not be fully refunded by your card issuer or bank. WISLR is not responsible for those issuer-level fees.
5. Eligibility
You are eligible for a refund under this Policy if all of the following apply:
- Your purchase was made for the $10 SEO keyword research report at wislr.com/10-dollar-seo
- The refund request is made by you, the original buyer, from the email used at checkout
- The purchase has not already been refunded
- The purchase is not the subject of an active payment-card chargeback or other dispute (see Section 7)
6. Scope and limitations
This Policy applies to the $10 SEO keyword research report only. The following are not covered by this Policy:
- AI Visibility consulting engagements
- Technical SEO migration services
- AI Channel Analytics subscriptions
- Content roadmap consulting
- Any custom, scoped, or recurring engagement governed by a separate agreement, order form, or statement of work
For refund or cancellation questions on services other than the $10 SEO report, contact your engagement lead or [email protected].
7. Chargebacks and disputes
If you have a concern about your $10 SEO report, we ask that you contact us first at [email protected] so we can resolve it directly. Our 24-hour refund processing window is designed to be faster than the chargeback process at most card issuers, and resolving the issue with us directly avoids unnecessary fees and delays for both parties.
If a chargeback or payment dispute is filed before you have contacted us, our ability to refund you under this Policy may be paused while the dispute is being adjudicated by Stripe and the relevant card networks.
8. Changes to this Policy
We may update this Policy from time to time. The most current version will always be posted at this URL with an updated “Last updated” date at the top. Material changes will not apply retroactively to refund requests already submitted.
9. Contact
For any question about this Refund Policy or the status of a refund, email [email protected].
WISLR AI Visibility Engineers wislr.com