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Nagarro

San Jose, California, USA

Nagarro is a Salesforce consulting partner holding the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. Clients rate it 4.9 out of 5 across 99 AppExchange reviews. AppExchange records 309 completed projects, and 661 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.

Visit nagarro.com AppExchange listing Agentforce Commerce Competency Cloud Expert
Expert
Commerce competency
4.9
Average rating
99
Client reviews
309
Projects completed
661
Certified experts

At a glance

Commerce competencyCloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency
HeadquartersSan Jose, California, USA
Geographic focusUnited States (20 states), International (21 countries)
LanguagesDutch, English, French, German, Japanese, Spanish, and Swedish
Salesforce credentials555
Websitenagarro.com

Product competencies

Salesforce recognizes Nagarro in 7 product competencies, each at Cloud Expert or Cloud Accredited level.

Industry competencies

Competency levels are assigned and published by Salesforce, not by WISLR.

Featured work

8 case studies and resources Nagarro highlights on its AppExchange listing. Each link goes to the partner's own write-up.

  1. Agentforce in action: Can AI truly replace human agents?

  2. Revolutionizing automotive customer experience with Salesforce and AI

  3. Driving SIXT’s digital transformation with Salesforce

  4. Creating a Digital Freight Marketplace & building a 360-degree customer view

  5. From test drives to purchases: Leveraging Salesforce for unparalleled customer experiences

  6. Streamlining and enhancing the Salesforce platform across business divisions & geographies

  7. Transforming sales and after-sales service for an ace automaker

  8. Salesforce & SAP integrations

What clients say Nagarro does well

WISLR read 60 of the 99 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.

  1. Embedded team integration

    Reviewers across high tech, nonprofit, and manufacturing clients say Nagarro consultants operate as part of the internal team rather than as a vendor, with one client who previously refused to use partners saying the experience changed their position. Several describe the staff as critical members of blended delivery teams.

  2. MuleSoft delivery record

    Reviews cite over 180 integrations delivered without issue on one automotive program, a Mule 3 to Mule 4 migration including custom connectors completed in about four months for a manufacturer, and ongoing MuleSoft application support roles. Certified MuleSoft staffing comes up repeatedly.

  3. Service Cloud rollouts

    Clients describe ground up Service Cloud builds with omnichannel case handling, chat, entitlements, and platform tooling, plus a global rollout where reviewers credit the team with drilling into stakeholder problems and fixing process instead of adding technology. One reviewer with two decades of Salesforce experience ranked them among the best consultants they had used.

  4. Multi year retention

    Several reviews reference relationships measured in years, including one running more than a decade in financial services and CPQ programs staffed continuously across multiple years. Reviewers tie the longevity to consistent solutioning quality and transparent communication.

Recurring themes embedded teamsmulesoft integrationsservice cloudlong engagementsmulti cloudstaff augmentation

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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.