Cinisello Balsamo, Milan, ItalyIdentifies as a Summit Partner
Salesforce lists Lutech Group with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. On AppExchange the firm identifies as a Salesforce Summit Partner, the top of Salesforce's two partner tiers. It holds a 4.9-star average over 83 AppExchange reviews. AppExchange records 492 completed projects, and 373 certified experts. It also holds Expert-level competencies in Agentforce, Agentforce Marketing, and Agentforce Sales.
At a glance
| Commerce competency | Cloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency |
|---|---|
| Partner tier | Identifies as a Salesforce Summit Partner on its AppExchange listing. Salesforce no longer publishes tier per partner; this is the firm's own designation. |
| Headquarters | Cinisello Balsamo, Milan, Italy |
| Languages | English, and Italian |
| Salesforce credentials | 397 |
| Website | lutech.group |
Product competencies
Salesforce recognizes Lutech Group in 8 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Cloud Expert
- Agentforce Commerce Cloud Expert
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Analytics Cloud Expert
- Data 360 Cloud Expert
- Platform Cloud Expert
Industry competencies
- Engineering, Construction and Real Estate Cloud Expert
- Healthcare and Life Sciences Cloud Expert
- Manufacturing Cloud Expert
- Professional Services Cloud Expert
- Retail Cloud Expert
- Consumer Goods Cloud Accredited
- Energy and Utilities Cloud Accredited
- Financial Services Cloud Accredited
- Public Sector and Government Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
What clients say Lutech Group does well
WISLR read 41 of the 83 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Standard-first solution design
Reviewers note that solutions lean on standard Salesforce functionality rather than heavy customization, including CRM maintenance and Marketing Cloud work built on out of the box features and a lead acquisition fix solved with a small data model change plus an AppExchange app.
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Retail and loyalty grounding
Several reviews cite the firm's experience in the retail market as the reason its proposals arrive pre tested with credible ROI, and one client credits that background for the assessment and design of its loyalty program solution.
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Deadline reliability
Being on time is the single most repeated observation, from clients calling the firm expert and always punctual to reviews citing respected commitments, met deadlines across project phases, and high quality deliverables produced for each stage.
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Post-go-live continuity
Multiple clients describe the engagement continuing past launch, with operational support, help absorbing Salesforce release updates, and ongoing maintenance and evolution of Sales Cloud, Service Cloud, and Marketing Cloud estates.
Recurring themes on time deliveryretail experiencestandard functionalitypost launch supportmarketing clouditalian market
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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.