Skip to main content

FORWARD

Hasselt, Belgium

FORWARD holds the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels on Salesforce's Partner Finder. It holds a 4.8-star average over 50 AppExchange reviews. AppExchange records 270 completed projects, and 67 certified experts. It also holds Expert-level competencies in Agentforce, Agentforce Marketing, and Agentforce Service.

Visit forward.eu AppExchange listing Agentforce Commerce Competency Cloud Expert
Expert
Commerce competency
4.8
Average rating
50
Client reviews
270
Projects completed
67
Certified experts

At a glance

Commerce competencyCloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency
HeadquartersHasselt, Belgium
Geographic focusInternational (4 countries)
LanguagesDutch, English, French, and Spanish
Salesforce credentials52
Websiteforward.eu

Product competencies

Salesforce recognizes FORWARD in 7 product competencies, each at Cloud Expert or Cloud Accredited level.

Industry competencies

Competency levels are assigned and published by Salesforce, not by WISLR.

Featured work

10 case studies and resources FORWARD highlights on its AppExchange listing. Each link goes to the partner's own write-up.

  1. FORWARD, a proud Salesforce Summit Partner

  2. Neuhaus: a MultiCloud Project

  3. Hoe een ‘mobile first’ aanpak de online omzet bij Torfs een boost geeft.

  4. Personalised digital shopping experience with Multi-Cloud for CASA

  5. New stable and effective integrations

  6. Closing gaps between brands in an efficient way

  7. Creating the ultimate Omnichannel experience

  8. Growing your online shop thanks to omni-channel and personalisation

  9. FastForward Marketing Cloud Strategy Accelerator

  10. FastForward Marketing Cloud Accelerator

What clients say FORWARD does well

WISLR read 47 of the 50 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.

  1. Storefront re-engineering

    Reviewers detail cart and checkout redesigns, a variation-group restructuring of a live shop's product data model that lifted revenue, a storefront migration between realms, and a My Account rebuild, each completed with little customer-facing disruption.

  2. Personalization programs

    Marketing Cloud Personalization set-ups, abandoned-browse and win-back use cases, a technically complex custom personalization tool, and a proof of concept built for expansion after go-live recur across reviews.

  3. Cross-cloud cohesion

    Clients running Commerce, Service, and Marketing Clouds together say the firm staffs all three and connects them into one consistent customer experience, in one case redesigning a unified welcome journey for new customers.

  4. Pragmatic delivery

    Reviews repeatedly describe promises kept on time and on budget, urgent short-notice projects absorbed without drama, and a no-nonsense working style focused on outcomes over process.

Recurring themes b2c commercepersonalization buildsretail clientson time deliverycross cloud workextended team feel

Compare with other Cloud Expert consultancies

  1. Cloud Expert

    5 (558 reviews) 1,354 projects 620 certified experts

    Salesforce lists Coastal with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. It holds a 5-star average over 558 AppExchange reviews.

  2. Cloud Expert

    4.9 (454 reviews) 2,512 projects 8,734 certified experts

    Infosys holds the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels on Salesforce's Partner Finder. It holds a 4.9-star average over 454 AppExchange reviews.

  3. Cloud Expert

    4.9 (360 reviews) 976 projects 515 certified experts

    NeuraFlash holds the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels on Salesforce's Partner Finder. It holds a 4.9-star average over 360 AppExchange reviews.

  4. Cloud Expert Summit

    4.8 (312 reviews) 935 projects 1,129 certified experts

    OSF Digital holds the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels on Salesforce's Partner Finder. It holds a 4.8-star average over 312 AppExchange reviews.

  5. Cloud Expert

    4.9 (228 reviews) 758 projects 2,034 certified experts

    Salesforce lists EPAM with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. It holds a 4.9-star average over 228 AppExchange reviews.

  6. Cloud Expert Summit

    4.9 (204 reviews) 557 projects 106 certified experts

    LevelShift holds the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels on Salesforce's Partner Finder. Clients rate it 4.9 out of 5 across 204 AppExchange reviews.

Browse all 73 top Salesforce commerce consultancies

WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.