United Kingdom(UK)Identifies as a Summit Partner
Cloud Odyssey is a Salesforce consulting partner holding the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. On AppExchange the firm identifies as a Salesforce Summit Partner, the top of Salesforce's two partner tiers. Clients rate it 5 out of 5 across 89 AppExchange reviews. AppExchange records 164 completed projects, and 248 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.
At a glance
| Commerce competency | Cloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency |
|---|---|
| Partner tier | Identifies as a Salesforce Summit Partner on its AppExchange listing. Salesforce no longer publishes tier per partner; this is the firm's own designation. |
| Headquarters | United Kingdom(UK) |
| Geographic focus | United States (17 states), International (15 countries) |
| Languages | English |
| Salesforce credentials | 194 |
| Website | cloudodyssey.com |
Product competencies
Salesforce recognizes Cloud Odyssey in 7 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Commerce Cloud Expert
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Platform Cloud Expert
- Agentforce Cloud Accredited
- Data 360 Cloud Accredited
Industry competencies
- Education Cloud Expert
- High Tech Cloud Expert
- Manufacturing Cloud Expert
- Retail Cloud Expert
- Engineering, Construction and Real Estate Cloud Accredited
- Professional Services Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
Featured work
10 case studies and resources Cloud Odyssey highlights on its AppExchange listing. Each link goes to the partner's own write-up.
Izil Beauty invests in Customer Experience
KLAY accelerates growth with Cloud Odyssey & Salesforce
VEV brings Digital Agents at your Service
Azim Premji Foundation’s Scholarship Program
Client Success Stories
Sunpower Reimagines eCommerce
Pothys Swarna Mahal collaborates with Cloud Odyssey for its Digital Commerce Experience
CurrencyFair streamlines customer query handling with Salesforce Agentforce
Salesforce Commerce Cloud
Virtual Meetup on Enterprise Integration with MuleSoft
What clients say Cloud Odyssey does well
WISLR read 60 of the 89 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Education sector builds
Multiple universities and schools credit the firm with systems for student onboarding and enrollment, counselling center appointment handling, and transportation registration with salary deductions and notifications, and an education client also brought it in to stabilize an existing org.
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Post-launch stabilization
Several reviewers hired the team to steady systems already in production, including a chatbot that needed continued work after go-live and an org whose APIs and flows took iterations to settle, and they note prompt enhancement support once things were running.
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Extended-team embedding
Reviewers across projects say the consultants operated like internal staff rather than an outside vendor, working directly with stakeholders and staying engaged through implementation challenges to completion.
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Consultative requirements capture
Manufacturing firms new to digital transformation and clients with niche needs describe patient, precise discovery, with the team turning loosely defined problems into solutions the client had not considered, including a Xero-integrated build shaped through sprint planning and UAT.
Recurring themes education implementationsextended team feelpost launch supportmulti cloud rangeconsultative discoverydigital transformation
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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.