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Brillio

2999 Olympus Blvd, Suite 275 Coppell, TX 75019

Salesforce lists Brillio with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. It holds a 4.8-star average over 65 AppExchange reviews. AppExchange records 305 completed projects, and 611 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.

Visit brillio.com AppExchange listing Agentforce Commerce Competency Cloud Expert
Expert
Commerce competency
4.8
Average rating
65
Client reviews
305
Projects completed
611
Certified experts

At a glance

Commerce competencyCloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency
Headquarters2999 Olympus Blvd, Suite 275 Coppell, TX 75019
Geographic focusUnited States (29 states), Canada (4 provinces), International (4 countries)
LanguagesEnglish, French, German, and Spanish
Salesforce credentials578
Websitebrillio.com

Product competencies

Salesforce recognizes Brillio in 7 product competencies, each at Cloud Expert or Cloud Accredited level.

Industry competencies

Competency levels are assigned and published by Salesforce, not by WISLR.

Featured work

5 case studies and resources Brillio highlights on its AppExchange listing. Each link goes to the partner's own write-up.

  1. Journey through Salesforce Experience Cloud

  2. Identifying and closing more deals with Salesforce Financial Services Cloud

  3. Revitalizing E-commerce Customer Support: AgentForce Boosts Efficiency by 20%

  4. All you need to know about Salesforce Work.com to get back to work

  5. The Next Wave in Guided Selling

What clients say Brillio does well

WISLR read 59 of the 65 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.

  1. Quote-to-cash depth

    CPQ engagements dominate the reviews: Salesforce CPQ implementations, Conga and Apttus rollouts for telecom and high tech clients, a step up to the higher CPQ tier, and revenue recognition work covering complex cloud and on-premise product suites.

  2. Technical debt retirement

    Several clients arrived with orgs carrying seven to ten years of accumulated customization and describe Lightning migrations, classic-to-LWC conversions, and cleanup work that preserved existing business function while unwinding legacy code.

  3. Low-customization solutioning

    Reviewers say the team steers complex requirements toward configuration rather than heavy custom code, lays out options with pros and cons, and leaves behind systems clients can maintain without permanent partner dependence.

  4. Compressed timeline delivery

    Repeated accounts describe go-lives held on very short or fixed schedules, including major Conga CPQ releases and a project the client needed delivered in an unusually tight window.

Recurring themes cpq implementationsconga apttuslightning migrationstechnical debttight timelinesoffshore delivery

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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.