Conway, AR, USA
Salesforce lists Acxiom with the Cloud Expert competency in Agentforce Commerce, Salesforce's higher of two recognition levels. It holds a 4.9-star average over 145 AppExchange reviews. AppExchange records 557 completed projects, and 252 certified experts. It also holds Expert-level competencies in Agentforce Marketing, and Agentforce Sales.
At a glance
| Commerce competency | Cloud Expert in Agentforce Commerce, Salesforce's higher recognition level for the competency |
|---|---|
| Headquarters | Conway, AR, USA |
| Geographic focus | United States (41 states), Canada (6 provinces), International (5 countries) |
| Languages | English |
| Salesforce credentials | 455 |
| Website | acxiom.com |
Product competencies
Salesforce recognizes Acxiom in 7 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Commerce Cloud Expert
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Cloud Accredited
- Agentforce Service Cloud Accredited
- Analytics Cloud Accredited
- Platform Cloud Accredited
Industry competencies
- Manufacturing Cloud Expert
- Healthcare and Life Sciences Cloud Accredited
- High Tech Cloud Accredited
- Public Sector and Government Cloud Accredited
- Travel, Transportation and Hospitality Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
What clients say Acxiom does well
WISLR read 60 of the 145 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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CPQ practice depth
Multiple reviewers brought the firm in to stand up or stabilize Salesforce CPQ, including inheriting a backlog of hundreds of open issues and clearing it within two quarters, restructuring product setups, and launching new products. Several note the builds were deliberately kept simple enough for a small internal team, sometimes a single developer, to maintain afterward.
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Commerce storefront delivery
Reviews describe Commerce Cloud conversions, a subscription based B2B storefront, a shopping cart upgrade, and one deployment that went live in four months against an original nine month estimate. Reviewers say complex requirements and launch issues were worked through to a stable go live.
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Estimate and budget discipline
A recurring pattern is that quoted hours and costs matched what was actually delivered, with several projects finishing on time and at or under budget. Reviewers describe organized scoping, documented requirements, weekly status reporting, and clear explanations of the cost impact of change requests.
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Backstop for lean teams
Clients with no in house Salesforce or Boomi expertise, including a roughly 30 user org and a solo administrator, describe relying on the firm for ongoing support programs, Boomi integration upkeep, and solutions designed so the client can run them independently. Several relationships have run for three to eight years.
Recurring themes cpq implementationscommerce cloudbudget accuracyongoing supportboomi integrationslong tenure
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WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.