Aliso ViejoIdentifies as a Summit Partner
UST Global Inc is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. On AppExchange the firm identifies as a Salesforce Summit Partner, the top of Salesforce's two partner tiers. It holds a 4.8-star average over 59 AppExchange reviews. AppExchange records 151 completed projects, and 411 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.
At a glance
| Commerce competency | Cloud Accredited in Agentforce Commerce |
|---|---|
| Partner tier | Identifies as a Salesforce Summit Partner on its AppExchange listing. Salesforce no longer publishes tier per partner; this is the firm's own designation. |
| Headquarters | Aliso Viejo |
| Geographic focus | United States (15 states), International (9 countries) |
| Languages | English |
| Salesforce credentials | 375 |
| Website | ust.com |
Product competencies
Salesforce recognizes UST Global Inc in 8 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Analytics Cloud Expert
- Platform Cloud Expert
- Agentforce Cloud Accredited
- Agentforce Commerce Cloud Accredited
- Data 360 Cloud Accredited
Industry competencies
- High Tech Cloud Expert
- Consumer Goods Cloud Accredited
- Financial Services Cloud Accredited
- Retail Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
Featured work
9 case studies and resources UST Global Inc highlights on its AppExchange listing. Each link goes to the partner's own write-up.
Reimagining care delivery: From portals to personalization
Retail's next revolution is decoupled, data-driven, and demand-responsive
Reimagining automation with agentic AI
Global Salesforce Partner Innovation Awards 2024 Recognizes UST Step It Up
Unlocking the power of inclusive customer channels
Driving Business Success with Data Cloud Solutions
Handling Large Data Volumes in Salesforce
Evolution of Salesforce Marketing Cloud
Digital Accessibility for Organizations and Customers
What clients say UST Global Inc does well
WISLR read 54 of the 59 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Long-run team augmentation
Reviewers describe engagements of four to ten years in which the firm built or became the client's Salesforce team, ramping architects, admins, developers, and QA up and down as demand shifted, with onshore and offshore mixes used to manage cost.
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Delivery process maturity
Several clients credit the firm with installing agile and Salesforce best practices in their organizations: bi-weekly sprint delivery, DevOps and release automation that sped deployments across environments, and structured processes reviewers link to fewer defects.
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Complex platform builds
Reviews cite demanding technical work: compliance processes requiring deep platform knowledge, three interconnected partner and customer portals, CPQ engagements, a knowledge management migration off Oracle, and a set of GenAI use cases built to showcase AI capabilities internally.
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Self-service deflection work
Multiple reviewers brought the firm in to build or enhance community portals and case self-serve onboarding, and report higher self-service adoption with measurably fewer calls and emails reaching support teams.
Recurring themes staff augmentationlong engagementsagile deliveryservice cloudportal buildsdevops automation
Compare with other Cloud Accredited consultancies
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Salesforce lists RSM with the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.9 out of 5 across 110 AppExchange reviews.
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Noltic holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. It holds a 4.9-star average over 105 AppExchange reviews.
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Salesforce lists Silver Softworks with the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.8 out of 5 across 101 AppExchange reviews.
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Levio is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. It holds a 4.9-star average over 78 AppExchange reviews.
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Bluewave Technology Group holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 77 AppExchange reviews.
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LTM (formerly LTIMindtree) holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 74 AppExchange reviews.
WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.