Chicago, ILIdentifies as a Summit Partner
Salesforce lists RSM with the Cloud Accredited competency in Agentforce Commerce. On AppExchange the firm identifies as a Salesforce Summit Partner, the top of Salesforce's two partner tiers. Clients rate it 4.9 out of 5 across 110 AppExchange reviews. AppExchange records 695 completed projects, and 94 certified experts. It also holds Expert-level competencies in Agentforce Sales, and Platform.
At a glance
| Commerce competency | Cloud Accredited in Agentforce Commerce |
|---|---|
| Partner tier | Identifies as a Salesforce Summit Partner on its AppExchange listing. Salesforce no longer publishes tier per partner; this is the firm's own designation. |
| Headquarters | Chicago, IL |
| Geographic focus | United States (38 states) |
| Languages | English |
| Salesforce credentials | 74 |
| Website | rsmus.com |
Product competencies
Salesforce recognizes RSM in 6 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Sales Cloud Expert
- Platform Cloud Expert
- Agentforce Commerce Cloud Accredited
- Agentforce Marketing Cloud Accredited
- Agentforce Service Cloud Accredited
- Analytics Cloud Accredited
Industry competencies
- Healthcare and Life Sciences Cloud Accredited
- High Tech Cloud Accredited
- Manufacturing Cloud Accredited
- Nonprofit Cloud Accredited
- Professional Services Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
Featured work
5 case studies and resources RSM highlights on its AppExchange listing. Each link goes to the partner's own write-up.
Customer Reviews for RSM Salesforce Consulting on G2
How Catholic Social Services Modernized Case Management with Salesforce Nonprofit Cloud
How Bob Woodruff Foundation Modernized Grantmaking and Fundraising with Salesforce Nonprofit Cloud
Optimizing quote-to-cash for the evolving landscape of customer sales channels
Why CPQ projects fail
What clients say RSM does well
WISLR read 60 of the 110 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Nonprofit sector depth
Several reviews come from nonprofits and member associations, covering client case management on Nonprofit Cloud for large social service agencies, association management platforms built on Salesforce, and fundraising work. Reviewers note the team architected shared core data models that still handled distinct program lines.
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First implementation guidance
Companies adopting Salesforce as their first CRM describe being steered through process decisions they had not considered, with launches landing on time and in some cases under budget. Reviewers with little internal Salesforce knowledge say the team made the rollout easy to navigate.
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Self-sufficiency handoff
Multiple reviewers highlight the documentation and training left behind: one manages the org independently after project close, another maintains a CPQ build with no support requests, and others cite training materials prepared for future users and coaching that upgraded internal delivery practices.
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Fair scoping discipline
Reviews repeatedly call the scoping process fair and well organized, including when requirements changed mid-project, with delivery on time and at or under the agreed budget cited across several separate engagements.
Recurring themes nonprofit cloudfirst implementationsfair scopingclient enablementservice cloud voicesales cloud
Compare with other Cloud Accredited consultancies
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Noltic holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. It holds a 4.9-star average over 105 AppExchange reviews.
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Salesforce lists Silver Softworks with the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.8 out of 5 across 101 AppExchange reviews.
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Levio is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. It holds a 4.9-star average over 78 AppExchange reviews.
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Bluewave Technology Group holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 77 AppExchange reviews.
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LTM (formerly LTIMindtree) holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 74 AppExchange reviews.
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Myridius (formerly Aethereus) is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.9 out of 5 across 74 AppExchange reviews.
WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.