London, UKIdentifies as a Summit Partner
Salesforce lists Silver Softworks with the Cloud Accredited competency in Agentforce Commerce. On AppExchange the firm identifies as a Salesforce Summit Partner, the top of Salesforce's two partner tiers. Clients rate it 4.8 out of 5 across 101 AppExchange reviews. AppExchange records 151 completed projects, and 25 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.
At a glance
| Commerce competency | Cloud Accredited in Agentforce Commerce |
|---|---|
| Partner tier | Identifies as a Salesforce Summit Partner on its AppExchange listing. Salesforce no longer publishes tier per partner; this is the firm's own designation. |
| Headquarters | London, UK |
| Languages | English |
| Salesforce credentials | 26 |
| Website | silversoftworks.com |
Product competencies
Salesforce recognizes Silver Softworks in 5 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Platform Cloud Expert
- Agentforce Commerce Cloud Accredited
Industry competencies
- Education Cloud Accredited
- Manufacturing Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
Featured work
10 case studies and resources Silver Softworks highlights on its AppExchange listing. Each link goes to the partner's own write-up.
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Case Study: Cardiff City FC Community Foundation (Nonprofit)
Case Study: LGBR Capital (Financial Services)
Case Study: Keenpac (Manufacturing)
Case Study: Chetwood Financial (Financial Services)
Case Study: Fun 4 Young People - Nonprofit Cloud
Case Study: Talos360 - Revenue Cloud
Case Study: SatVu - CPQ
What clients say Silver Softworks does well
WISLR read 57 of the 101 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Nonprofit sector fluency
Reviews cover grant management, NPSP support, case management with live chat, and a full org rebuild for a charity going through a demerger. Small charities repeatedly note the firm worked within strict budgets and license constraints specific to the nonprofit ecosystem.
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Legacy org remediation
Clients describe a workflow-to-flow migration, a detailed technical audit with a written roadmap, a CRM consolidated into an existing instance, and repairs to a setup left broken by an earlier partner. Two reviewers note the firm stepped in after their previous Salesforce resource abruptly left.
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Steady reporting cadence
Weekly project manager meetings, regular progress updates, and clear turnaround expectations come up across many engagements, including managed services requests answered in plain English with clarifying questions. Reviewers say they never had to chase for status.
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Patient client education
Multiple clients who started with little Salesforce knowledge describe being trained to maintain their own systems, with consultants explaining decisions, sharing best practice, and walking through how features work. Several credit this teaching with lasting internal capability.
Recurring themes uk nonprofitslegacy cleanupweekly communicationclient trainingsmall team budgetsmanaged support
Compare with other Cloud Accredited consultancies
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Salesforce lists RSM with the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.9 out of 5 across 110 AppExchange reviews.
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Noltic holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. It holds a 4.9-star average over 105 AppExchange reviews.
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Levio is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. It holds a 4.9-star average over 78 AppExchange reviews.
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Bluewave Technology Group holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 77 AppExchange reviews.
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LTM (formerly LTIMindtree) holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 74 AppExchange reviews.
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Myridius (formerly Aethereus) is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.9 out of 5 across 74 AppExchange reviews.
WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.