Milan, ItayIdentifies as a Summit Partner
Jakala is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. On AppExchange the firm identifies as a Salesforce Summit Partner, the top of Salesforce's two partner tiers. Clients rate it 4.9 out of 5 across 10 AppExchange reviews. AppExchange records 111 completed projects, and 197 certified experts. It also holds Expert-level competencies in Agentforce Marketing, Agentforce Sales, and Agentforce Service.
At a glance
| Commerce competency | Cloud Accredited in Agentforce Commerce |
|---|---|
| Partner tier | Identifies as a Salesforce Summit Partner on its AppExchange listing. Salesforce no longer publishes tier per partner; this is the firm's own designation. |
| Headquarters | Milan, Itay |
| Geographic focus | International (6 countries) |
| Languages | Dutch, English, French, German, Danish, Italian, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, and Arabic |
| Salesforce credentials | 183 |
| Website | jakala.com |
Product competencies
Salesforce recognizes Jakala in 8 product competencies, each at Cloud Expert or Cloud Accredited level.
- Agentforce Marketing Cloud Expert
- Agentforce Sales Cloud Expert
- Agentforce Service Cloud Expert
- Data 360 Cloud Expert
- Platform Cloud Expert
- Agentforce Cloud Accredited
- Agentforce Commerce Cloud Accredited
- Analytics Cloud Accredited
Industry competencies
- Consumer Goods Cloud Accredited
- Healthcare and Life Sciences Cloud Accredited
Competency levels are assigned and published by Salesforce, not by WISLR.
What clients say Jakala does well
WISLR read 8 of the 10 client reviews on this consultancy's AppExchange listing and looked for what clients repeat. This is our reading of the patterns, not a quote from any review.
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Strategy-led implementation
Reviewers characterize the firm as a business partner with a management consulting approach, crediting it with embedding Salesforce into a client's sales strategy to lift quote conversion and with designing a single customer view model rather than just configuring software.
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Customer data unification
Reviews describe consolidating customer data and KPIs into a central marketing database alongside Service Cloud and Marketing Cloud with Journey Builder, integration projects spanning third party applications and legacy systems, and marketing decisions grounded in data analysis.
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Compressed delivery timelines
Clients cite a new CRM stood up in record time, Tableau dashboards delivered within a month, and other projects landing on time and in scope while meeting stated goals and deadlines.
Recurring themes strategy consultingsingle customer viewmarketing cloudfast deliverylegacy integration
Compare with other Cloud Accredited consultancies
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Salesforce lists RSM with the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.9 out of 5 across 110 AppExchange reviews.
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Noltic holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. It holds a 4.9-star average over 105 AppExchange reviews.
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Salesforce lists Silver Softworks with the Cloud Accredited competency in Agentforce Commerce. Clients rate it 4.8 out of 5 across 101 AppExchange reviews.
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Levio is a Salesforce consulting partner holding the Cloud Accredited competency in Agentforce Commerce. It holds a 4.9-star average over 78 AppExchange reviews.
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Bluewave Technology Group holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 77 AppExchange reviews.
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LTM (formerly LTIMindtree) holds the Cloud Accredited competency in Agentforce Commerce on Salesforce's Partner Finder. Clients rate it 4.8 out of 5 across 74 AppExchange reviews.
WISLR does not independently endorse the work of the agencies listed in this directory, and a profile here does not establish a past or existing partnership between WISLR and any listed agency. This page is WISLR's independent summary of publicly available data from Salesforce's Partner Finder and AppExchange, as of August 8, 2026.