New York, United StatesPartner since 2013
Arctic Grey is a Shopify Platinum Partner headquartered in New York, United States, in the partner program since 2013. The agency offers 9 services on its profile starting at $199, including business strategy guidance, custom apps and integrations, and product and collection setup. It holds a 5-star average over 184 client reviews on Shopify. Beyond United States, it also serves merchants in United States, and Canada.
At a glance
| Partner tier | Shopify Platinum Partner. Typically preferred by global enterprise businesses. |
|---|---|
| Headquarters | New York, United States |
| Also serves | United States, and Canada |
| Languages | English |
| Shopify partner since | 2013 |
| Project pricing | From $199 (starting price the agency publishes on Shopify) |
| Industries | Clothing and fashion, Food and drink, Health and beauty, Jewelry and accessories |
| Website | arcticgrey.com |
What Arctic Grey does
Arctic Grey lists 9 services on its Shopify partner profile. Each links to every other North American Premier or Platinum agency offering the same thing.
- Business strategy guidance Pricing on request
- Custom apps and integrations From $199
- Product and collection setup From $199
- SEO From $199
- Site performance and speed From $199
- Store build or redesign Pricing on request
- Store migration Pricing on request
- Theme customization Pricing on request
- Troubleshooting From $199
Featured work
6 case studies Arctic Grey highlights on its Shopify profile. Each link goes to the agency's own write-up.
What clients say Arctic Grey does well
WISLR read 52 of the 184 client reviews on this agency's Shopify profile and looked for what merchants repeat. This is our reading of the patterns, not a quote from any review.
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Project management discipline
Reviewers repeatedly name a dedicated project manager who runs daily Slack updates, sets milestones up front, and holds the agreed launch date.
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Complex replatform migrations
Many merchants describe moving off Magento, BigCommerce or WordPress onto Shopify and Shopify Plus with catalog, SEO and functionality carried across intact.
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B2B and ERP integration
Enterprise reviews cover wholesale portals, tiered pricing, POS connections and links into NetSuite or custom ERP systems built alongside the storefront.
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Long-term retained partnership
Several merchants report relationships running three to five years or more, with weekly calls and a bulk-hours model funding continuous site work.
Recurring themes project managementmigrationsb2berpcommunicationretainers
Client ratings
184 merchants have rated Arctic Grey on Shopify, averaging 5 out of 5, with 5 for communication and 5 for quality of work.
| 5 star | 178 | |
|---|---|---|
| 4 star | 6 | |
| 3 star | 0 | |
| 2 star | 0 | |
| 1 star | 0 |
Ratings are collected and published by Shopify, not by WISLR.
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